Profile Snapshot
Rajib is based out of Kalyani & has studied IT-Information Technology, ME MTech-Master of Engineering or Technology from Year 2019-2021 in KGEC-Kalyani Government Engineering College, Maulana Abul Kalam Azad University of Technology.
Rajib Paul is Skilled in Computer Technician, IT Information Technology, Computer Networking and other talents.
Talents
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Computer Technician... among 0 users in Kalyani…among 0 users worldwide -
Python... among 0 users in Kalyani…among 0 users worldwide -
Desktop Support Engineer... among 0 users in Kalyani…among 0 users worldwide -
IT Information Technology... among 0 users in Kalyani…among 0 users worldwide
Professional Path
Customer support engineer
Onward e service ltd _ TCS
Full Time
Jul-2017 To
Aug-2019
2 years 1 months
- • Managed a team and responsible for building, deployment, recovery and new technology installs for the entire IT Asset for 10000+ employees and supports for any kind of technical issues. • Monitor and respond quickly and effectively to requests received through the “IT Service desk” • Resolved issues by researching documentation, troubleshooting hardware, software, guiding client through corrective steps, tracked the status of problems and solutions • Maintained Service desk database by entering caller statistics, inquiries, and responses • Rollout all-new lunch Store • Diagnose and troubleshoot technical issues, including account setup and network configuration(CISCO Router, Switch & AP) • Installed, configured, and maintained the functionality of company desktop and laptop systems, together with the peripheral appendages and software. • Help our FE’s to install & troubleshoot Zebra printer, HHT, POS, Printer, KIOSK, Weighting scale, Scala, All type PC, Domain Laptop issue, JPOS, RPO
» 1 Project
Qualifications
Kalyani Government Engineering College
Master of Engineering or Technology Information Technology
2019-2021
70%
Ideal Institute of Engineering
Bachelor of Engineering or Technology Computer Engineering
2016-2019
63%
JIS School of Polytechnic
Diploma in Engineering Computer Engineering
2014-2016
74%
My Work
Extra-Curricular Interests
Cricket
Football
My Story
I am a very hard working, quick learner and creative. My Objective is to be associated with an organization, that provides career development opportunities and to contribute in its progress through my knowledge & skill.
