Profile Snapshot
Rajkumar is based out of Chennai & has studied Marketing, MBA-Master of Business Administration from Year 1998-2000 in VTEC-Vel Tech Engineering College, University of Madras.
Rajkumar D is Skilled in Publishing, Telecommunications, Customer Service and other talents.
Talents
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Publishing... among 0 users in Chennai…among 0 users worldwide -
Telecommunications... among 0 users in Chennai…among 0 users worldwide -
Customer Service... among 0 users in Chennai…among 0 users worldwide -
Marketing... among 0 users in Chennai…among 0 users worldwide
Professional Path
Marketing
KOOL BUDDIES PLAY SCHOOL
Full Time
Dec-2013 To
present
11 years 8 months
- ? Interacting with Parents and Promoting the School Brand and Services. ? Follow up with the Parents by Tele Calling. ? Distributing flyers in and around the School Campus. ? Distributing flyers Door to Door. ? Conducting campaign in School. ? Generate Business Month on Month for Smooth Functioning of the School. ? Putting up of Hoardings and Banners in and around the School Campus. ? Putting up of stalls in the schools and Promote the services provided at Play school.
- We have made our presence in Play School in spite of heavy competition and doing a fair business in the education with Social motives and objectives.
SENIOR EXECUTIVE
MACMILLAN PUBLISHERS INDIA LIMITED
Full Time
Nov-2007 To
Jul-2013
5 years 8 months
- ? Ensuring that all new books released is promoted in the market. ? Follow up and secure adoption and recommendation from the faculties ? Follow up with librarian and library suppliers for purchase of new titles. ? Monitoring the inventory of various products in the warehouse on regular basis ? Monitoring the sales of the distributors and collection of dues. ? Ensuring the POP is displayed at the distributors point and leading book stores. ? Interact with Customers and monitoring the changes in the market. ? Ensuring smooth flow of information between HO and end customer and sharing with team members ? Monitoring the movement of books at leading stores and giving timely feedback to HO. ? Preparing reports on weekly basis to HO
- Shown a steady growth in publishing and moved the business graph upward and earned a good will to the organization by showing proven records.
RELATIONSHIP EXECUTIVE
TATA TELESERVICES LIMITED
Full Time
Jan-2007 To
Oct-2007
9 months
- ? Ensuring that customer flow is regulated and avoid bottleneck situation. ? Ensure the sales target is achieved in the given time frame. ? Managing the inventory of various products in the store on regular basis ? Maintaining visual merchandising and promotional material at store ? Ensuring all the POP is displayed according to store norms ? Interact with Customers for monitoring their satisfaction levels and resolution of complaints/concerns ? Ensuring smooth flow of information between store and HO and sharing with team members ? Monitoring the smooth functioning of all tools and equipments in the store. ? Generating MIS reports on timely basis to HO.
Customer Interaction Executive
RELIANCE INFO STREAMS
Full Time
Aug-2004 To
Dec-2006
2 years 4 months
- ? Strengthened customer relationship by effective handling of customers with queries. ? Strong exposure and understanding of customer needs ? Interact with Customers for monitoring their satisfaction levels and resolution of complaints/ concerns. ? Creating, maintaining good and on-going relation between RELIANCE customers and prospects. ? Extended best efforts in meeting Customer expectations. ? Expertise in working in fast-paced, high-tech environments
- Maintained the consistency in handling calls as per the requirement of the Team.
Customer Relation Executive
RELIANCE INDIA LIMITED
Full Time
May-2003 To
Jul-2004
1 years 2 months
- ? Rapport with Customers, quickly assessing needs and responding effectively to pressure and deadlines. ? Client Servicing. ? Ensure to complete the said Target in the given time frame. ? Competition tracking. ? Formulating daily records of customer list and status. ? Maintaining Prospect Database and follow up and convert in to sales. ? Responsible for effective response to client queries over multi-modal contact channels including telephonic contact and e-mails. ? Interaction with Head office for requirements
- I was eleveted to Voice Process based on the Consistent Performance and Results shown during the period.
Client Service Executive
Prasad Digital Group
Full Time
Jun-2000 To
Apr-2003
2 years 10 months
- ? Recording routine business transactions and maintaining necessary books of accounts. ? Making MIS reports to apprise management of the routine business operations. ? Managing the key client accounts by making regular meetings and calls. ? Monitor the collections of the company.
» 2 Projects
Qualifications
Vel Tech Engineering College
Master of Business Administration Marketing
1998-2000
73%
D G Vaishnav College
Bachelor of Arts Corporate Secretaryship
1995-1998
68%
Extra-Curricular Interests
Music
Browsing
My Story
I Rajkumar.D Born and brought in Chennai. Completed Graduation in Corporate Secretaryship in 1995 and Masters in Business Administration in 2000 and hold Experience in Sales, Marketing and Service for about 16 Years.
