Ramesh Sinha

.
Gurgaon, Haryana, India
Profile Snapshot
Ramesh is based out of Gurgaon & has studied Marketing, MBA-Master of Business Administration from Year 2013-2015 in AICMT-Apar India College of Management and Technology, Sikkim Manipal University.
Ramesh Sinha is Skilled in Digital Citizen, Google Analytics, Customer Care and other talents.
Talents
    • Typing
      ... among 0 users in Gurgaon
      …
      among 0 users worldwide
      65.17
      percentile among worldwide users
    • BPO
      ... among 0 users in Gurgaon
      …
      among 0 users worldwide
      34.37
      percentile among worldwide users
    • Customer Care
      ... among 0 users in Gurgaon
      …
      among 0 users worldwide
      93.04
      percentile among worldwide users
    • Digital Marketing
      ... among 0 users in Gurgaon
      …
      among 0 users worldwide
      79.24
      percentile among worldwide users
Professional Path
Customer Support Analyst
E-commerce Full Time
Dec-2015 To present 10 years 9 months
  • Serving customer's by providing products & service information, resolving product and service problems through chat process basically. Attending inbound calls and making outbound calls as per the requirement of Job roles. Responding to the mail , generating feedback and preparing strategy to increase positive feedback. Helps in execution of the orders. Recommending new products to the management , by collection customer information and analysing there needs from time to time. Vendor management and help is execution and processing of order. Courier team handling - deals with product exchange.
Qualifications

Apar India College of Management and Technology

Master of Business Administration Marketing

2013-2015

73%

Apar India College of Management and Technology

Bachelors of Business Administration Business Administration

2010-2013

75%

Extra-Curricular Interests
Reading good books listening to motivational speech Surfing Net playing chess.
My Story
Hello, my name is Ramesh , Currently I am working as Customer Support Analyst for one of the top leading E-commerce company which serves Indian/ NRI all across the world and help them to send gifts to India. Prior to that ,I did MBA in marketing from AICMT Collage from Dwarka campus, New Delhi. I am optimistic, open to new ideas and like to learn new things.
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