Ahmedabad, Gujarat, India
Profile Snapshot
Ravi is based out of Ahmedabad & has studied Network Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2005-2009 in SU-Saurashtra University, Saurashtra University.
Ravi Patel is Skilled in Project Management, Technical Support, Networking and other talents.
Talents
    • Troubleshooting
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    • Project Management
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    • IT Operations
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    • Technical Support
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Professional Path
Network Engineer - level 4
Feb-2015 To present 11 years 7 months
  • Troubleshooting and investigate level 3 issues for Email Security via Symantec cloud Messagelabs portal. Domain registration & inbound/outbound route setup. Handle Spoofing changes, White listing, setup policies and filters for the same. Arrange Escalations calls with relevant parties. Deployment of network devices via tools like Spectrum, Live action, Cisco LMS, Prime.device health check , GQoS audit reports - trafic marking. Change Management, Guide line for Techncial coordination for CIC team for global customers. ? Provide technical guidance to the team for critical issues with priority P1/P2 and resolve them using bridge call with Incident Management. To discuss the same with different OPM’s globally in daily Operation Integrity meeting.
  • T-Systems: - Played an important role in new design solutions and smooth workflow in GES project as a part of CIC support team. Thus, promoted to higher level with increment twice within a year. Promoted as Level-4 Network engineer with salary hike in next 7 months as outstanding performance in GQOS project. Personally responsible for bringing in business to the organisation with values ranging from £10,000 to £50,000.
Associate Specialist
Feb-2014 To Nov-2014 9 months
  • Remote Desktop Support to maintain the systems. Installation and Configuration of All Windows O.S. and other related software. Troubleshooting printer and related issues, Backup, Restore. Network equipment’s like switches, routers and modem configuration, IP Telephony. Maintain Corporate LAN, WAN, Wi-Fi by troubleshooting & configuration.
Network Engineer
Mar-2012 To Aug-2013 1 years 5 months
  • Technical Support and on call resolution from back office for VVoBB Phones. [VVoBB- voice and video over broad band. Registration of New IP phone connections on SIP server in the VVoBB soft switch through BSNL/MTNL backbone. To provide connectivity by assigning IP & PVC creation via NMS. To configuration different parameter’s such as Bandwidth, Frame rate, Codec, and other as per standards for new profile of IP phones. To create different PVC’S like 0/32, 0/35, 8/35 for internet and VVoBB connection according to the ISP (BSNL or MTNL). All type of modem configuration, DHCP allocation as per IP pools and Firmware installation from back office. Verify and rectify parameters of the existing IP phone connection via NMS & different portals to resolve customer’s technical quires. Expertise on VOIP devices: - SIS ATA, AD 100, AD 200, and AD 600. Hands on Video VOIP devices: - SIS 43M, SIS 70TM, SIS 102TL. Provide support to Field Engineers & Customers for technical aspect
Assistant Engineer
Nov-2010 To Feb-2012 1 years 3 months
  • Planning and Management for Implementation of 3G sites. Expertise in Commissioning, Integration and Troubleshooting of Ericsson Node-B. i.e. 6202, 6601, 6201, 6101, 3481 series. To prepare & edit IUB, O&M, Site Equipment, External Hardware Scripts for Ericsson 6000 Series Node-B. Script editing and deployment for ATM to IP migration at both Node-B and RNC end. Solve the hardware and software problem of Existing Node-B sites & alarm rectification too. Installation & Commissioning of different Traffic Nodes like AMM 2P, 6P, 20P & Classic Node (Mini Link-E). Capacity Planning & Traffic cards configuration such as MMU 2C, MMU 2D, LTU, NPU 3, NPU 3B. Remote software up gradation of Node-B and TN through NMS, also IP Migration of TN (Native & EoPDH). VLAN definition, QoS definition, E1 through, Bandwidth Profile. Definition of IP addresses, OSPF, Area- ID and Static Routes on TN. Expertise in DCN Planning and Implementation. Expertise in Microwave link implementation & commissioning
  • Being promoted as Assistance engineer as performed a key role as in Idea 3G Roll-out project.
Project Leader
Jul-2009 To Aug-2010 1 years 1 months
  • ? Planning & Management of 3G Rollout Project in terms of Finance, Equipment, Resources, timelines & to make changes as per project need. Plan Lay-out, Site Acquisition & Documentation till Site Acceptance. Expert in Installation, Commissioning & Troubleshooting for Alcatel Node- B. IP migration & E1 through of Node-B and Provide connectivity of Node-b to T-Node (at NC) by OFC or Microwave. Complete involvement in Acceptance Test (AT) up to site handover.
  • Have been promoted as Project Leader at Devikrupa electronics for Going Extra Mile in execution of BSNL 3G Roll-out Project.
» 6 Projects
Qualifications

Saurashtra University

Bachelor of Engineering or Technology Network Engineering

2005-2009

63%

Extra-Curricular Interests
cricket movies
My Story
Seeking a better & responsible position in an organization that provides me an opportunity to enhanc
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