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Manoj Rawat

  • Coimbatore, Tamil Nadu, India
Profile Snapshot
Manoj is based out of Coimbatore & has studied Operations, MBA-Master of Business Administration from Year 2005-2009 in IMTG-Institute of Management Technology Ghaziabad, Autonomous University.
Manoj Rawat is Skilled in Aptitude
My Story
A Dynamic professional with strong concepts of Service Delivery and Program Management across accounts including Schedule, Cost and Resource baselines to satisfy company/stakeholders need and requirement to achieve preset targets and goals with coordination of PMO Team.
Professional Path
Process Manager
HCL Technology
Full Time Feb-2014 To present (11 years 6 months)
Responsibilities
  • Managing Service delivery, Contracts, maintaining OLA/SLAs, driving SIPs for continual service improvement, adherence to quality standards and establishing process, procedures and governance models for providing IT support. Maintain Audit compliance
Achievements
  • Successfully achieved all OLA/SLA & received appreciation from top management and client.
Qualifications
Master of Business Administration, Operations
Institute of Management Technology GhaziabadAutonomous University
2005-2009
Extra-Curricular Interests
  • Reading books
  • playing cricket
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