Sadiq Thaver - Trainer at Concentrix Technologies India Pvt Ltd - Mumbai

Sadiq Thaver
Trainer With 4 Years Of Experience
Mumbai, Maharashtra, India
Customer Care Communication Skills Training Skills
NIA-National Insurance Academy

About Sadiq Thaver

Sadiq Thaver works as Trainer at Concentrix Technologies India Pvt Ltd and is based in Mumbai, India. Sadiq studied Travel Insurance Executive (THSC) at National Insurance Academy (2015-2016). On Youth4work, Sadiq has taken skill tests in Customer Care (rank 42 of 22,169, top 1%) and Communication Skills (rank 27,960 of 375,956, top 8%). Sadiq also lists talents in Training Skills, Quality Assurance, Business Process Improvement and Content Editor.

Talents

Quality Assurance

... among ... users in Mumbai

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among … users worldwide
Training Skills

... among ... users in Mumbai

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among … users worldwide
Business Process Improvement

... among ... users in Mumbai

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among … users worldwide
Customer Care

... among ... users in Mumbai

42

among 22169 users worldwide

80.66

percentile among worldwide users

Complete Talent Profile »

Professional Path

Trainer

Concentrix Technologies India Pvt Ltd Full Time

Aug-2016 To present 10 years 1 months

Managing Training Operations
Single Handedly managed training for Pilot Batch of Client which launched its 1st contact centre in India- Got awarded as' Extra Mile award' for Delivering excellence

Trainer

Coverfox Insurance Broking Pvt Ltd Full Time

Oct-2015 To Aug-2016 10 months

- Managing Training & Development across General Insurance vertical
- Managing Training for Team Coverfox at Glitterbug Technologies,Cardekho.com, NABIT India Gurgaon
- Managing IRDAI training for employees
- Conducting Training and Refresher session at all levels(Sales Executive, HOD, VP’s)
- Conducting workshops for employees on different topics(Sales Training, Customer service, …)
- Course Content development
- Coordinating with Marketing team for regarding different campaigns
- Preparing Training Calendar conducting Training need Analysis
- Joined as a Trainer for Motor Insurance, Made in charge of managing entire Training Operations from 1st Jan 2016
- Got Client appreciation for Training Excellence, for Training Conducted for Pilot batch of Team Coverfox at Gurgaon, Feb 2016