Pankaj Kumar - ME MTech, Amity School of Engineering and Technology - Gurgaon

Pankaj Kumar
Having 3 Yr. & 6 Months Exp. Of Ecommerce Manager, Backend Operations And Also To Handle Erp & Crm.
Gurgaon, Haryana, India
Operations Management Global Operations E Commerce
ASET-Amity School of Engineering and Technology

About Pankaj Kumar

Pankaj Kumar is based in Gurgaon, India. Pankaj studied Master of Engineering or Technology (IT-Information Technology) at Amity School of Engineering and Technology (2012-2014). On Youth4work, Pankaj has taken skill tests in Operations Management (rank 680 of 13,813, top 5%). Pankaj also lists talents in Global Operations, E Commerce, Inventory Management and CRM.

Talents

Vendor Management

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CRM

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E Commerce

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Enterprise resource Planning

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Complete Talent Profile »

Professional Path

Ecommerce Operations Associate

HTSS (I) Pvt. Ltd. Full Time

Nov-2018 To Jun-2019 7 months

• Manage new product information, update products content and details, update catalogue and online promotions. • Communicate with the customer's and manage his/her queries and feedback, manage the order status & returns. • Manage stock details report, product information; communicate with warehouse team about stocks and reports daily. • Update listings, inventories, manage product description, search keywords, edit and upload images. • Shipped the product to the client, manage returns; Process the shipment via forwarder and regularly updates.

Customer Relationship Executive

NPV Co. & Associates Full Time

Sep-2016 To Oct-2018 2 years 1 months

• Manage to interact with clients, documentation process and order fulfillment or product management. • Handle communication between companies and organize travel or accommodates and welcome the clients. • Research the fortune companies, manage & update the data of listing company’s records, communicate with them. • Create New Vendor’s details & existing account; manage team and regularly follow-up with daily/ weekly reposts.

Online Website Coordinator

Orientique Australia Full Time

Apr-2015 To Jun-2016 1 years 2 months

• Manage the web portals page and market place sites as Amazon.com and social site promotions and stock report’s. • Manage the E-commerce Magento admin, category management, manage Garment products and order process. • Data management, newsletters and communicate with vendor's and operation’s team for share products information. • Inventory, Listing products, sales order, client queries and manage products according to the season.

Qualifications

Amity School of Engineering and Technology

Master of Engineering or Technology Information Technology

2012-2014

66%