About Savitha Sunil
Savitha Sunil works as OPERATION MANAGER - SALES & SUPPORT at WEBSOCH IT SOLUTIONS – BANGALORE and is based in Bangalore, India. Savitha studied Bachelor of Commerce at Rajiv Gandhi Degree College (2001-2003). On Youth4work, Savitha has taken skill tests in Supply Chain Management (rank 419 of 8,176, top 6%). Savitha also lists talents in Purchasing, Customer Care, Orders Management and Operations Management.
Talents
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Purchasing... among ... users in Bangalore…among … users worldwide -
Supply Chain Management... among ... users in Bangalore419among 8176 users worldwide39.05percentile among worldwide users -
Customer Care... among ... users in Bangalore…among … users worldwide -
Operations Management... among ... users in Bangalore…among … users worldwide
Professional Path
OPERATION MANAGER - SALES & SUPPORT
WEBSOCH IT SOLUTIONS – BANGALORE
Full Time
Jun-2017 To
present
9 years 3 months
- Responsible for day-to-day operational activities like sales order approvals, sales crediting, sales order adjustments. Fiscal year transition support & Sales analytics.
Responsible for developing sales programs, sales process strategy and evaluating and implementing improvements to sales programs and processes. Monitor Sales and Support live chat quality.
Responsible for assigning/delegating, monitoring, tracking customer and product specific issues in a timely and effective manner & escalate issues when necessary.
Assists in Project managements and guiding/training junior level staff when needed.
Ensure all the service / compliant tickets from customer are replied on time with proper solutions. Monitors and manages the progress of the operation to ensure that the team correctly understands the goals and any changing requirements. Initiates any actions needed to ensure that service levels are achieved.
SALES OPERATION CUM KEY ACCOUNT MANAGER
DANIMEX COMMUNICATION –
Full Time
Dec-2011 To
Sep-2016
4 years 9 months
- Responsible for managing Middle-east region comprising of – Saudi Arabia, Qatar, Jordan, Lebanon and UAE with the sole outcome of generating revenue across the entire product portfolio through our reseller partnerships. Reporting directly to Vice President. Responsible for the day-to-day execution and continued improvement of order process and all sales reporting (weekly, monthly and yearly) of Channel Sales and Projects.
Placing the orders with Motorola and follow for the delivery status and update the customer accordingly. Preparing the proposal for the projects with the help of Technical and commercial department. Preparing B&Q (bids and quotations -Special Discount) documents to Motorola for the projects between and above $ 1 to 3 million orders. Responsible for managing end to end customer orders and procurements for Telecommunication projects from Tender/bid response to implementation of projects across Middle East (Saudi, Qatar, Jordan and UAE). Ensuring orders get processed.
Sales Cum Purchase Executive
JUMBO ELECTRONICS CO. LLC
Full Time
Jul-2007 To
Nov-2011
4 years 4 months
- Responsible for all sales enquiries, sales order processing and delivery to the client in co-ordination with the logistics division for stocks and informing customers accordingly. Invoicing for the AV, BROADCASTING AND IT Projects.
Taking care of Export order, export document as per the LC & payment terms. Preparing daily sales growth chart and monitoring, preparing debtor’s list and follow up with customers. Maintaining Customer Purchase Order and executing in time. Evaluate, select and manage vendors across multiple categories (Services, Equipment, Software etc) Co-ordination with branch office for monthly prospects, debtor’s status and updating to the GM.
Keeping regular touch with corporate customers such as institutions, hospitality and real estate. Liaising with warehouse and service center for installations. Sending Export and Import details to Insurance Company.
Order follow up, payment and LC co-ordinate with finance. Support overall objectives of the department.
Sales Cum Purchase Administrative
MCO (Medical Equipment Manufacturing)
Full Time
May-2005 To
Jul-2007
2 years 2 months
- Maintaining Customer Purchase Order and executing in time. Key role in Operations (Procurement) department, which includes resources planning, supply sourcing, negotiation, and order placement, inbound transportation, storage and handling and quality assurance. Maintaining updated purchase, suppliers and project details. Interacting with customers for order processing and account management. Arranging all the materials required for Production. Coordinate with Finance section in tracking supply related documentation and coordination in payments for all purchases made.
Purchased all raw materials and spares for factory. Keeping records of all the projects and clients. Ensuring timely delivery of shipments to Freight Forwarders. Follow-up with clients on Payments. Bill discounting. Day to day Sales follow up and executing the orders Co-ordinate with Factory for the Goods. Correspondence on behalf of Executives to both external clients’ and internal communications. Follow up with C&F agen
Sales Administrative
M/S CAREER SPOT
Full Time
Oct-2001 To
Apr-2005
3 years 6 months
- Responsible for interfacing between external and internal customers ensuring the accurate and timely processing of quotations and purchase orders and all supporting activities related to sales initiatives. Equally as important is ensuring that all customers have an exceptional customer experience. General Administrative Duties. (Filling/Faxing-E-Fax/Mailing Etc.): File Management including formulating and implementing an effective filing system, to meet department- head and co-worker’s requirements in timely manner. Supporting an organization's sales team includes managing schedules, creating sales documents and proposals, generating reports related to sales activities and revenue data, as well as handling customer and prioritizing customer requests while the sales team is out of the office.
Overlook the necessary purchase of office stationary, and maintenance of office facilities. Forecasting of Manpower Requirement and coordinating with company. Correspondence on behalf of Executiv
Qualifications
Rajiv Gandhi Degree College
Bachelor of Commerce Commerce
2001-2003
-%
Extra-Curricular Interests
Music
Dance.
My Story
Over 16+ years of Experience (including 9+ years of working in Gulf countries): Sales and Operation, Order Management, Client Servicing, Logistics Management, Distribution and Channel Management, Process Enhancement. Key Account Management.
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- Savitha S, Mangalore
- Savitha Machanapelli, Warangal
- Savitha C, Salem
- Savitha Mathew, Ernakulam
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