About Shivanand Shet
Shivanand Shet works as Associate Engineer at Wipro Infotech and is based in Bangalore, India. Shivanand studied Diploma in Computer Science (CE-Computer Engineering) (2006-2009). On Youth4work, Shivanand has taken skill tests in Aptitude (rank 179,639 of 3,606,048, top 5%). Shivanand also lists talents in System Administration, Hardware Support, IT Helpdesk and Technical Support.
Talents
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System Administration... among ... users in Bangalore…among … users worldwide -
Hardware Support... among ... users in Bangalore…among … users worldwide -
IT Helpdesk... among ... users in Bangalore…among … users worldwide -
Aptitude... among ... users in Bangalore179639among 3606048 users worldwide17.45percentile among worldwide users
Professional Path
Associate Engineer
Wipro Infotech
Full Time
Nov-2012 To
present
13 years 10 months
- • Giving IT support to the 4500+ Users strength IT infrastructure at Client site • Coordinating with next level/L3 Team for Escalated issues. • Handling Active directory/Exchange related requests/issues • Handling the end user issues related to Xen Desktops/XenApps, Citrix receiver, Share file and Citrix products(GoToMeeting, GTT, GTM outlook Plug-In). • Resolving VPN Issues (VIP Token App, NetScaler VPN App) • Handling Desktop/laptops/Thin PC/XDs Performance/Connectivity issues • Supporting end user issues for MAC users • Installation, maintaining and attending day-to-day user’s calls (Windows XP, 7,8,10,server 2000,2003 and 2008) • Updating Desktop operating system and other softwares. • Maintenance of Windows and LAN. • Installation, updation and maitainance of antivirus like Symantec,Norton etc. • System ghosting, IP Phone configuration and installation, Outlook issue handling, • Handling issue related to Active directory,user creation,deletion etc. • Handling is
Technicalsupport engineer
Hi-tech informatics pvt ltd
Full Time
Feb-2012 To
Nov-2012
9 months
- • Giving IT support to the 2000 Users strength IT infrastructure at Client site• Installation, maintaining and attending day-to-day user’s calls (Windows XP, 7,8,10,server 2000,2003 and 2008) • Updating Desktop operating system and other softwares. • Maintenance of Windows and LAN. • Installation, updation and maitainance of antivirus like Symantec,Norton etc. • System ghosting, IP Phone configuration and installation, Outlook issue handling, • Handling issue related to Active directory,user creation,deletion etc. • Handling issue related to applications like ,smart view, Data trace, Tittle point, Adobe. • Testing and trouble-shooting PCB Boards. • Configuration of Printer, Modem, Scanner
Resource co ordinator
Jul-2010 To
Oct-2011
1 years 3 months
- • Giving IT support to the 200+ Users strength IT infrastructure at Client site• Installation, maintaining and attending day-to-day user’s calls (Windows XP, 7,8,10,server 2000,2003 and 2008) • Updating Desktop operating system and other softwares. • Maintenance of Windows and LAN. • Installation, updation and maitainance of antivirus like Symantec,Norton etc. • System ghosting, IP Phone configuration and installation, Outlook issue handling, • Handling issue related to Active directory,user creation,deletion etc. • Handling issue related to applications like ,smart view, Data trace, Tittle point, Adobe. • Testing and trouble-shooting PCB Boards. • Configuration of Printer, Modem, Scanner
Qualifications
Other
Diploma in Computer Science Computer Engineering
2006-2009
-%
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Other people named Shivanand
- Shivanand Anil Kumar Gupta, Mumbai
- Shivanand Pandey, Gonda
- Shivanand Ningappa Ugalat, Hubli
- Shivanand Karn, Delhi
- Shivanand Kumar, Patna
- Shivanand Gupt, Ambedkar Nagar
- Shivanand Yengi, Goa
- Shivanand Bidari, Belgaum
