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Sourabh Ail

Bscit Graduate With 2+Years Of Experience
  • Mumbai, Maharashtra, India
  • HTML, CSS, PHP
Profile Snapshot
Sourabh is based out of Mumbai & has studied IT-Information Technology, B.Sc-Bachelor of Science from Year 2010-2014 in VPMRZSCASC-V P M R Z Shah College of Arts Science and Commerce, Mumbai University.
Sourabh Ail is Skilled in HTML, CSS, PHP and other talents.
Work Experience
Administrator- Tech Support
HERE Solutions Pvt Ltd
Full Time Jun-2015 To Oct-2016 (1 year 4 months)
Responsibilities
  • Solve web hosting related technical queries of local and international customers via
    telephone, chat and email.
    Handle escalation tickets and get in touch with customers via telephone (if required).
    Analyze call logs and generate repeated callers report.
    Generate team performance report.
    Handle sales queries on calls and chats.
GIS Analyst I
HERE Solutions India Pvt Ltd
Full Time Feb-2014 To Mar-2015 (1 year 1 month)
Responsibilities
  • Maintain compliance with database specifications and project requirements.
    Perform quality checks on data input to test validity of data with the assistance of
    experienced Geographic Technicians.
    Understand client's requirements and making changes in Map accordingly.
    Addition of traffic information and geocoding.
Education
Bachelor of Science, Information Technology
V P M R Z Shah College of Arts Science and CommerceMumbai University
2010-2014
yKnown
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