Bangalore, Karnataka, India

About Srinidhi Nuggehalli

Srinidhi Nuggehalli is based in Bangalore, India. Srinidhi studied Bachelor of Arts (Political Science) at Karnataka State Open University (2011-2013). On Youth4work, Srinidhi has taken skill tests in Aptitude (rank 248,128 of 3,606,048, top 7%). Srinidhi also lists talents in Vendor Management, Digital Marketing, Global Business Development and Program Management.

Talents
    • Vendor Management
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Digital Marketing
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Global Business Development
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Program Management
      ... among ... users in Bangalore
      …
      among … users worldwide
Professional Path
Marketing Program Specialist
Mar-2009 To Oct-2014 5 years 7 months
  • Build and manage successful client relationship, both internal and external
    Act as a primary point of contact for a Regional/Territory named Customer base, engaging the right resources within Akamai to both manage and escalate business issues.
    Interact closely with Sales team to understand and design Account Base Marketing programs for any up sell/cross sell and renewal opportunities
    Excellent Sales, Management and Customer Relationship skills.
    Serve as an escalation point for all Customer related service issues
    Lead by example and ensure constant evolution of the function and innovating to improve scalability and efficiency of the team/group/function.
    Review Success factors and Key performance metrics with stakeholders for a successful completion of the Project
    Identify Risks and establish ways to Mitigate them
    Accomplish KPI targets set around responsiveness, proactivity, quality and compliance
    Remain focused, at all times, on the Customer experience and sat
Qualifications

Karnataka State Open University

Bachelor of Arts Political Science

2011-2013

-%

Extra-Curricular Interests
Volunteer myself for various activities at organizations for old age people and schools. Actively participate in various cultural activities within organization.
My Story
? 15 years of Customer operations experience, including 4 years of Program Management in Marketing.
? 12 years as a People Manager - built and managed high performing teams for Technical Support, Customer Service and Data Quality projects
? Collaborated effectively with direct and matrix stakeholders to deliver high-visibility corporate initiatives.
? Travelled extensively, partnering with teams based in US and UK, for program delivery.
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