About Svs Sai
Svs Sai works as Operations Manager at OYO and is based in Hyderabad, India. Svs studied Fellow Programme in Management (Operation Management) at Indian Institute of Management Kashipur (2019-2019). On Youth4work, Svs has taken skill tests in Business Development (rank 21 of 15,724, top 1%), Sales (rank 152 of 35,164, top 1%) and Marketing (rank 849 of 142,054, top 1%). Svs also lists talents in Brand Management, Customer Assistant, Customer Care and Customer Retention.
Talents
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Customer Assistant... among ... users in Hyderabad…among … users worldwide -
Customer Care... among ... users in Hyderabad…among … users worldwide -
Customer Retention... among ... users in Hyderabad…among … users worldwide -
Customer Satisfaction... among ... users in Hyderabad…among … users worldwide
Professional Path
Operations Manager
OYO
Full Time
Dec-2018 To
present
7 years 9 months
- 1. I Have started Operations of OYO Home Hyderabad 2. Recuritement of AGM's 3. On boarding vendors 4. Requirement of 30 FOE's 5. Handling customer escalations
Cluster Manager
OYO Rooms
Full Time
Jul-2015 To
Nov-2018
3 years 4 months
- • Ensure highest standards of Service and Client Satisfaction;
• Responsible for the efficient management on demand and supply.
• Responsible for Relation Management with partners and clients
• Responsible for OYO Properties efficient Training & counseling.
• Responsible for maintaining good relations with Local Market.
• Responsible for maintaining & monitoring Standard Operating Procedures.
• Doing mystery audit to monitor the staff’s efficiency on SOP’s being followed in the Various Properties.
• Responsible for maintaining good coordination with corporate
• Responsible to track & maintain good guest rapport for brand image building & up-selling of rooms
• Responsible to coordinate with the other Teams and get the work done.
• Responsible to coordinate with the Property Manager and Property Owner.
• Responsible to avoid shifting and escalation
• Responsible for the guest experience and create the brand image
• Keeping track on the guest feedbac
Qualifications
Indian Institute of Management Kashipur
Fellow Programme in Management Operation Management
2019-2019
30%
Vignana Jyothi Institute of Management
Post Graduation Diploma in Management Marketing
2013-2015
80%
My Story
I have 4 and half years of experience in operations, proven team manager
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Other people named Svs
- Svs. Abhyuday Kumar, Hyderabad
- Svs Pujitha, Vijayawada
- Svs Chaitanya Kumar, Hyderabad
- Svs Chaitanya, Hyderabad
- Svs Sivaramkumar, Rajahmundry
- Svs Subrahmanya Sarma Kompella, Hyderabad
