Hyderabad, Andhra Pradesh, India
IT Systems Management, MS Office, Red Hat Linux
About
positive attitude ,soft and hard working and i can easily adopt any type of environment.
Talents
Work Experience
Technical Support Engineer
M/s.iStorage India Pvt. Ltd
Full Time Feb-2015 To present 10 years 2 months
Responsibilities
  • ? Monitoring the ticketing tool.
    ? Checking the mails and follow-ups if necessary with vendors.
    ? Attending the process meetings and team meetings.
    ? Installation and Configuration of Windows Server 2000/2008/2012 and RHEL7.X and CentOS.
    ? Managing and maintaining Active Directory users, computers, profiles and share, home folder folders.
    ? Managing and maintaining AD, DNS, DHCP, RAID
    ? User Management (Unlocking, Resetting password, Granting/Revoking NTFS permissions Printer permissions, Folder access permission etc.).
    ? Email configuration MS Outlook & Troubleshooting.
    ? Experience includes installing, configuring and implementing RAID 0, RAID 1, RAID 5&RAID 6.
    ? Installation and configuration of Rack Servers, NAS, Tape Library and SAN Switches in heterogeneous Environment.
    ? Worked with Veritas Netbackup versions 7.9 through 8.0.
    ? Installation and Implementation of Veritas Netbackup in heterogeneous environments with Windows and Linux Platform.
    ? Performed NBU client, N
Achievements
  • Complete the given task in targeted time to achive customer satisfaction.
» 4 Projects
Education
Bachelor of Engineering or Technology
Indur Institute of Engineering and TechnologyJawaharlal Nehru Technological University
2010-2014 Score68%
participated in web casting in general elections-2014
Extra-Curricular Interests
  • -> Trained in JCHNE (Jetking Certified Hardware and Networking Engineer) from Jetking Infotrain Ltd.

  • Hyderabad.

  • -> Trained in RHCE and RHCSA from Amritha Technologies

Profile Snapshot
Chirra is based out of Hyderabad & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2010-2014 in IIET-Indur Institute of Engineering and Technology, Jawaharlal Nehru Technological University.
Chirra Umma Reddy is Skilled in IT Systems Management, MS Office, Red Hat Linux and other talents.