Urvashi Yadav - IT administrator at Wipro Infotech - Faridabad

Urvashi Yadav
It Administrator
Faridabad, Haryana, India
Internet Web Developer Graphic Design Networking
BSAITM-B S Anangpuria Institute of Technology and Management

About Urvashi Yadav

Urvashi Yadav works as IT administrator at Wipro Infotech and is based in Faridabad, India. Urvashi studied Master of Engineering or Technology (CS-Computer Science) at B S Anangpuria Institute of Technology and Management (2013-2015). On Youth4work, Urvashi has taken skill tests in Internet (rank 1,225 of 21,133, top 6%). Urvashi also lists talents in Web Developer, Graphic Design, Networking and System Administration.

Talents

System Administration

... among ... users in Faridabad

…

among … users worldwide
Graphic Design

... among ... users in Faridabad

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among … users worldwide
Web Developer

... among ... users in Faridabad

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among … users worldwide
Internet

... among ... users in Faridabad

1225

among 21133 users worldwide

72.19

percentile among worldwide users

Complete Talent Profile »

Professional Path

IT administrator

Wipro Infotech Full Time

Aug-2015 To present 11 years 1 months

1. Coordinating with VP's and AVP's for their daily IT related issues and genapct application problems with 30 minute resolution period.
2. Providing support to all Genpact users globally in IT Support and any type of application support.
3. Working on certain critical applications like Citrix- Safeboot, VPN issues, Good Apps, HPSM, maintaining RELIANCE, VERIZON, T -Mobile accounts.
4. Providing workaround resolution within 30 minutes SLA specification.
5. Mainitaining logs and records of offboarded users and their app accounts and IT assets.
6. Providing IT support globally in Mexico, US, UK, LATAM, China, India users.

Qualifications