Md Zulfaquar Ashraf

Technical Support Engineer
Delhi, Delhi, India
Profile Snapshot
Md is based out of Delhi & has studied CE-Computer Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2010-2014 in BERIMCA-Bhabha Engineering Research Institute MCA, Rajiv Gandhi Prodoyogiki Vishwavidyalaya.
Md Zulfaquar Ashraf is Skilled in Computer Networking, English Language, Computer Knowledge and other talents.
Talents
    • Communication Skills
      ... among 0 users in Delhi
      …
      among 0 users worldwide
      73.41
      percentile among worldwide users
    • Computer Knowledge
      ... among 0 users in Delhi
      …
      among 0 users worldwide
      74.44
      percentile among worldwide users
    • General Knowledge
      ... among 0 users in Delhi
      …
      among 0 users worldwide
      61.27
      percentile among worldwide users
    • Engineering
      ... among 0 users in Delhi
      …
      among 0 users worldwide
Professional Path
Technical support engineer
Avaya Full Time
Apr-2020 To present 5 years 4 months
  • Responsible for monitoring power failures, communication line alarms (such as bit errors, framing errors, line coding errors, error related to job failed, Disk free alarm and circuits down) and other performance issues that may affect the network and database, and in telecom sector have to track details about the call flow.
Technical support engineer
DXC Technology Full Time
Jun-2018 To Mar-2020 1 years 9 months
  • In charge of resolving all issues concerning their IT services. Uses standard procedures to troubleshoot and resolve any issues concerning the network. Working with other IT teams, customers and vendors to enhance the route performance.Responsible for the maintenance and management of the customer’s infrastructure.
Tech Support
INTELENET GLOBAL SERVICES Full Time
Jan-2017 To Oct-2017 9 months
Mysore
  • responding to technical support calls from end users of computers and software applications
    setting up and installing new computers, networks and software
    setting up user accounts and profiles on the network
    installing updates, known as patches, to software applications.diagnosing and fixing network problems and hardware or software faults
  • Got best employment award for the month of April.
» 1 Project
Qualifications

Bhabha Engineering Research Institute MCA

Bachelor of Engineering or Technology Computer Engineering

2010-2014

-%

Extra-Curricular Interests
Volleyball and Football
My Story
Having more than 2 years of knowledge as a NOC engineer,CCNA trained looking for a job where i can utilize my skills and learn new things.A good team player, optimistic.