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Jamal Ahamed

  • Ramanathapuram, Tamil Nadu, India
  • System Administration, Hardware Support, IT Executive
Profile Snapshot
Jamal is based out of Ramanathapuram & has studied Other, DE-Diploma in Engineering from Year 2002-2005 in MSEC-Mohamed Sathak Engineering College, Anna University.
Jamal Ahamed is Skilled in System Administration, Hardware Support, IT Executive and other talents.
My Story
To be proactive in the working domain, face challenging responsibilities with my technical knowledge for enhancing the prospects of the concern and empower myself to become a resourceful person
Professional Path
Service In Charge
KM Computers
Full Time Nov-2014 To present (10 years 9 months)
Responsibilities
  • • Addresses and resolves basic incidents and requests; logs all incidents and requests.
    • Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
    • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
Achievements
  • Recently myself closed 210 NBD calls.
Qualifications
Diploma in Engineering, Other
Mohamed Sathak Engineering CollegeAnna University
2002-2005
Extra-Curricular Interests
  • Singer
  • Dancing
  • Long Driving
  • Hearing Music
yKnown
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