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Supriya Manchanda

Supriya
  • Delhi, Delhi, India
  • English Language, Social Media, Communication Skills
Profile Snapshot
Supriya is based out of Delhi & has studied Mass Communication, PGDMC-Post Graduate Diploma in Mass Communication from Year 2011-2012 in BVB-Bhartiya Vidya Bhavan, Sardar Patel University.
Supriya Manchanda is Skilled in English Language, Social Media, Communication Skills and other talents.
My Story
An ambitious person who loves to explore different Languages, things, places, new inventions, technology, ec.

Currently pursuing Spanish Language B1.2 Level from Instituto Cervantes (Spain Embassey) also Did Diploma in Spanish Language from BVB, JNU.

Have achieved DELE Diploma of A1 Level of Spanish Language.
DELE is aDiploma exam conducted by European Government.
Professional Path
Global Multilingua Services
Spanish Translator
Full Time Aug-2014 To Aug-2014
Spanish Interpreter
Sound Works
Full Time Jul-2014 To Jul-2014
Customer Care Officer (Australian based telecom company)
The Work Force
Full Time Jun-2009 To Jun-2011 (2 years )
Responsibilities
  • Key Responsibilities:
    » Ensuring proper approvals for any non-standard or specially negotiated terms and conditions.
    » Regular follow up on outstanding issues and take ownership for customer satisfaction.
    » Handled training and development.
    » Maintaining TAT (turn-around-time) and SLA’s (service level agreement).
Achievements
  • » Delivered highest number of sales per day.
    » Awarded as “Best Performer “of the month for the months of December 2006 and January 2007.
    » Constantly met all the process SLA’s and TAT.
Executive Account & Financial Services (Operations) ; Client: CDI AndersElite, www.anderselite.com (
Intelenet Global Services
Full Time Jun-2009 To Jun-2011 (2 years )
Responsibilities
  • Key Responsibilities:
    » Candidate & Web Registration - Registration of candidate application’s applied through AndersElite.
    » CV Formatting - Format candidate’s original CV received into AndersElite template (MS word document).
    » Creating Agreements (Contract & Permanent) & Interview Letters – Creating and editing of the agreements
    & Interview letters, in accordance to AndersElite polices and processes between client and candidate, candidate and AndersElite with authorized signatures. And also organize returned signed agreements by both client and candidate.
    » Job Order Validation - Validate the entire placements because of several reasons so that the candidate can get paid, reasons are: Bill rate or pay rate changes, Consultant changes, Ordered by, reports to or billing contact changes, Changes in the work location, Other general changes and many more.
    » Compliance - Completing compliance documents required for the candidate to work in UK like passport, visas, qualifications, certificates, and references proof.
    » Web Job Validation - Authorize the job to go onto web (AndersElite).
    Application:
    » Worked on applications like Microsoft Outlook 2003, Microsoft Word, Excel and “VURV” to manage client
    details and handle their requests effectively.
Achievements
  • Achievements:
    » Achieved certificate of recognition as the Star Performer for the month of September, 2010
    » Achieved certificate of recognition for the Most Improved Administrator.
    » Constantly met all the process SLA’s and TAT.
    Initiatives:
    » Being a member of EGES Buddies took care of all HR related queries of the entire 3 processes CDI as a whole.
    » Took active participation in all fun activities organized by the organization.
Communication, Documentation & IT Officer (Standalone)
Credibility Alliance (Not-for-Profit Sector), West Delhi
Full Time Jun-2009 To Jun-2011 (2 years )
Responsibilities
  • Key Responsibilities:
    » Writing and producing communication materials such as proposals, write-ups on different topics, preparing PowerPoint presentation, posters, banners, web banners, sandy banners, newsletters, press releases, brochures, newsletters, posters, video scripts, E-Cards, E-Newsletters, reports, quotations etc.
    » Regularly hunting for best communication processes, practices & case studies.
    » Preparation of Annual Report & creating SOP’s, gathering information to update them and guidelines for intervention approaches, strategies and actions.
    » Handling official Admin, Control Panel, Mass Mailing, Teamwork, Website Control Panel Software, Accreditation Software along with social networking media.
    » Documenting and quality control of all important official correspondence, meetings, internal learning dialogues, trainings events, and reporting of the same.
    » Regular preparation, updation and management of fact sheet.
    » Managing the content creatively and end to end updation of official website of organization along with Google docs, mass mailing software and database on regular basis.
    » Establish and build relationship with third-party resource persons - editors, DTP, publishers, designers, film makers etc. for publication of documentation products.
    » Custodian of official password setting & resetting and managing organizational Hosting & Domain pupation and improvisation with external sources and service providers.
    » Taking care of administration tasks as well such as publishing Business cards, Letterheads and official stamps, office decoration.
    » Other:
    ? Taking backup of all system regularly.
    ? Responsible for creation of e-mail id’s for new staff members.
    ? Providing remedial solutions to internal staff pertaining to internet connectivity, website operation, Accreditation software on regular basis.
    Application:
    » Worked on applications like Microsoft Outlook 2007, Microsoft Publisher, Microsoft Word, Microsoft Excel and all internal software's including Admin and Control panels.

» 2 Projects

Worked on many Target based projects given by clients.
N/A
Qualifications
Post Graduate Diploma in Mass Communication
Bhartiya Vidya BhavanSardar Patel University
2011-2012 | Score 60%
Passed with 1st Division
Other, Other
Bhartiya Vidya BhavanJawaharlal Nehru University
2011-2012 | Score 85%
Add academic achievement
Extra-Curricular Interests
  • Funny yet interesting and factfull
  • Dance
  • Yoga
  • Yoga
  • Cycling
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