About M Venkata Phani Kumar
M Venkata Phani Kumar works as Sr.Window Admin at IBM India Pvt Limite and is based in Bangalore, India. M studied Bachelor of Computer Application (CE-Computer Engineering) at Jyothi Engineering College (2003-2007). M lists talents in Technical Support, System Administration, System Engineering and Window Installer.
Talents
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System Administration... among ... users in Bangalore…among … users worldwide -
System Engineering... among ... users in Bangalore…among … users worldwide -
Window Installer... among ... users in Bangalore…among … users worldwide -
Technical Support... among ... users in Bangalore…among … users worldwide
Professional Path
Senior System Engineer
Pepsico India Pvt. Ltd.
Full Time
May-2012 To
Sep-2014
2 years 4 months
- Handled a team of 8 people throughout AP over telephone.
Hired as a full-time systems administrator following initial consulting role.
Provided Windows administration, network operating center (NOC) administration, LAN/WAN/VPN administration.
Taking care of firewall updates and installation.
Answered telephone inquiries on products, and services
Resolved problems of user over phone round the clock.
Answer inbound calls
Make outbound calls to potential clients in order to resolve the problem.
Researched, recommended and implemented network enhancements that improved system reliability and performance.
Proven capability in tackling the issues of IT arena and other related lines
Adroit in learning new technologies; Ability to work both in independent and collaborative milieu
Proactive approach in initializing and accomplishing the tasks
Sound communication skills through patient and persistent dialogue; Disciplined, versatile and big picture thinker; - got a good expositor on my work.
System Engineer
syngenta india Ltd
Full Time
Jun-2009 To
May-2012
2 years 11 months
Handled a team of 3 people in AP.
Creating of user accounts and assigning sufficient permissions to access the resources
Responsible for sharing of resources management like Hardware peripherals over the network
Involvement in configuring the mail accounts to the users, updating the group policy according to the security policies Etc.
Responsible for installing of Client Operating Systems like Windows 95/98/Me/2000/Xp.
Securing the system from virus by installing various types of anti- virus
Administering all the network related issues like lying pipes and pulling the cables
Handling the server and hub rooms in wares locations
Providing desktops and laptops service
Involvement in turbulent shooting error and desk to desk support
Accountable for installation and troubleshooting of Linksys, Cisco Broadband Wired and Wireless Routers, Wi-Fi set up Etc- got a good expositor on my work.
System Administrator
Cmc Limited
Full Time
Aug-2008 To
Jun-2009
10 months
- Responsible for research and Installing software releases, system upgrades and patches to all OS and applications for the production environment
Supporting PC hardware, peripheral, software for 100+ users. - Got a grate command on the tools .
Qualifications
Jyothi Engineering College
Bachelor of Computer Application Computer Engineering
2003-2007
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