Indore, Madhya Pradesh, India

About Ranu Bani

Ranu Bani is based in Indore, India. Ranu studied Master of Commerce at Atal Bihari Vajpayee Indian Institute of Information Technology and Management (2011-2013). Ranu lists talents in Coordination, Personality Development, Customer Service and Quality Assurance.

Talents
    • Quality Assurance
      ... among ... users in Indore
      …
      among … users worldwide
    • Client Service
      ... among ... users in Indore
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      among … users worldwide
    • Customer Service
      ... among ... users in Indore
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      among … users worldwide
    • Fraud Investigation
      ... among ... users in Indore
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      among … users worldwide
Professional Path
Quality Assurance Analyst
CRM Services Full Time
Dec-2018 To Jan-2019 1 months
  • ? Optimized quality assurance will increase agents' efficiency through behavior modification, enhance quality service to customers. ? Improving the quality of call center agents calls (voice, backend chat and email).
  • Achiver in month of March 2018 as an Best Quality Assurance Analyst
Business Devepolment Manager
Jan-2013 To Jan-2017 4 years
  • PROVIDE SERVICES,GENERATED NEW BUSINESS VIA OLD LEADS,CONVERT LEADS INTO CLIENT ,GIVING BUSINESS ,CLIENT SATISFACTION, SERVICES SATISFACTION & DOING SALES IN UP-GRADATION,CROSS SELLING.
  • SUCCESSFUL COMPLETED MY TARGET IN CONSISTENT MANNER FOR 7 MONTH AS AN INDIVIDUAL ,AFTER THE THAT IN A TEAM SINGLE TIME ALSO.
Qualifications

Atal Bihari Vajpayee Indian Institute of Information Technology and Management

Master of Commerce Commerce

2011-2013

NONE

Other

Bachelor of Commerce Commerce

2009-2011

NONE

My Story
Workaholic,Passionate,Hard Worker and Believe in Long Term Goal, Good Coordination and better understanding between people and at last Down to Earth Simple Person.
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